Privacy Policy

At Surgicare Solutions, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines the types of personal data we collect, how we use it, and the measures we take to safeguard your information when you visit or use our website, surgicaresolution.in By using our services, you consent to the collection, use, and disclosure of your personal information as described in this policy. If you do not agree with any part of this policy, please discontinue the use of our services.

1. Information We Collect

Surgicare Solutions collects personal and non-personal information in several ways, including when you visit our website, sign up for newsletters, make inquiries, or engage with our customer service. The types of data we collect include:

1.1 Personal Information

Personal information refers to any data that can identify you as an individual. We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, and mailing address.
• Health Information: Any medical or health-related details you may provide when inquiring about specific medical products or services.
• Account Information: If you create an account on our website, we may collect username, password, and other details.
• Payment Information: In some cases, financial details such as credit card numbers or other payment methods might be collected for billing purposes (if applicable).

1.2 Non-Personal Information

We also collect non-personal information, which cannot identify you individually. This data helps us improve our services and includes:

• Browser and Device Information:

  The type of browser you use, your IP address, device ID, operating system, and network provider.

• Usage Data: How you interact with our website, including pages viewed, time spent, clicks, and navigation paths.
• Cookies and Tracking Technologies: Cookies, web beacons, or similar technologies to analyze your activity on our site. These help us personalize content and provide a better user experience (refer to our Cookie Policy for more information).

2. How We Use Your Information

Surgicare Solutions uses the information collected for various legitimate business purposes, including:

2.1 Service Delivery

• To provide, maintain, and improve the services and products you request.
• To process orders and communicate about billing or transactional matters (if applicable).

2.2 Customer Support

• To respond to your inquiries, requests, or complaints in a timely manner.
• To provide technical support and resolve issues you may encounter while using our website.

2.3 Personalization and Improvements

• To personalize your experience by delivering tailored content or services based on your preferences and past interactions.
• To analyze trends and website usage to improve user experience and optimize site performance.

2.4 Marketing and Communications

• To send you promotional content, newsletters, or other communications related to products and services that may interest you (only if you opt-in for these communications).
• To manage your email preferences and allow you to unsubscribe from marketing emails at any time.

2.5 Legal and Compliance Obligations

• To comply with any applicable laws, regulations, legal processes, or government requests.
• To protect our rights, privacy, safety, and property, or that of our employees, users, or the public.

3. How We Share Your Information

We value your privacy and only share your personal information in limited circumstances. Surgicare Solutions may share your information with:

3.1 Service Providers

We may share your information with trusted third-party service providers who assist us in delivering services such as website hosting, payment processing, email communications, and data analysis. These service providers are obligated to protect your information and use it only for the purposes we specify.

3.2 Affiliates and Partners

Surgicare Solutions may share information with its affiliates, subsidiaries, or business partners for internal business purposes or to offer you relevant services. These entities will be subject to this Privacy Policy or similar privacy obligations.

3.3 Legal Requirements

We may disclose your information if required by law, court order, or governmental request, or if we believe in good faith that such action is necessary to:

• Comply with legal obligations.
• Protect and defend our rights or property.
• Investigate potential wrongdoing or enforce our Terms and Conditions.

3.4 Business Transfers

In the event of a merger, acquisition, restructuring, or sale of assets, your personal information may be transferred as part of the transaction. We will notify you if your information is involved in any such transfer and becomes subject to a different privacy policy.

4. Data Security

Surgicare Solutions takes the security of your personal information seriously. We implement various security measures, including:

• Encryption: We use SSL (Secure Socket Layer) encryption to protect sensitive data during transmission.
• Access Controls: Personal data is accessible only by authorized personnel who need it for legitimate business purposes.
• Regular Monitoring: We regularly monitor our systems for vulnerabilities and potential threats.

While we strive to protect your personal data, no system can be entirely secure. Therefore, we cannot guarantee the absolute security of your information. By using our website, you acknowledge and accept this risk.

5. Your Rights and Choices

Depending on your jurisdiction, you may have certain rights regarding your personal information, such as:

5.1 Access and Correction

You may request access to your personal data or ask us to correct any inaccurate or incomplete information. Contact us at counsel.dsa@gmail.com to exercise this right.

5.2 Data Portability

In some cases, you may request to receive a copy of your personal information in a structured, machine-readable format and have it transmitted to another data controller.

5.3 Deletion of Data

You may request the deletion of your personal information, and we will comply, subject to any legal obligations or legitimate business interests that may require retaining certain data.

5.4 Marketing Opt-Out

You have the right to opt-out of receiving marketing communications from us. You can do this by clicking the “unsubscribe” link in any email or by contacting us directly at counsel.dsa@gmail.com.

6. Data Retention

Surgicare Solutions retains your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. After this period, we will securely delete or anonymize your data.

7. International Data Transfers

Surgicare Solutions is based in India, and as such, the personal data we collect may be transferred to, and stored in, countries outside of your home country, including countries that may not provide the same level of data protection as your jurisdiction. By using our services, you consent to such transfers.

We take steps to ensure that any cross-border data transfers comply with applicable data protection laws, such as through the use of standard contractual clauses.

8. Third-Party Links and Services

Our website may contain links to third-party websites, plugins, or services that are not operated or controlled by Surgicare Solutions. We are not responsible for the privacy practices or content of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children’s Privacy

Surgicare Solutions does not knowingly collect personal information from children under the age of 18. If we learn that we have inadvertently collected personal data from a child, we will take steps to delete the information as soon as possible. If you believe we may have collected information from a child, please contact us at counsel.dsa@gmail.com.

10. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy from time to time. When we make changes, we will revise the “Last Updated” date at the top of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your personal information.

Your continued use of our services after any changes to this Privacy Policy will constitute your acceptance of such changes.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise any of your rights, please contact us:

• Website: surgicaresolution.in
• Email Address: counsel.dsa@gmail.com
• Phone Number: +917669944502

We are committed to resolving any privacy-related concerns in a timely and effective manner.

This Privacy Policy outlines our practices regarding the collection, use, and protection of your personal information. We encourage you to read this document carefully and contact us with any questions. By using Surgicare Solutions’ services, you are agreeing to the practices described in this Privacy Policy.